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 Ryanair - what is worse,the airline or passengers.

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T O P I C    R E V I E W
geoffval Posted - 22/06/2008 : 17:58:45
The subject of RA is always coming up on this forum and popped up in conversation in Tossa last week.I posted this on an airline forum and thought it useful to copy it on TossaCosta Brava.

I think what finished it off for us was seeing a toddler dressed only in a nappy being chased around the carousel by a parent.
The parent was dressed in a vest,beach shorts,giant trainers and besides being enormous was covered in tattoos,piercings and jewellery.The husband (or "partner") was no better!
I quote:-

"East Midlands/Girona return last week -paid 85 return-booked/paid 6 months ago.
Check in was OK - usual Ryanair 40 min queue and a delayed departure due to incoming and then a chaotic boarding with a gate swap at last minute resulting in a Berlin/Girona crossover scrum but the priority boarding worked.
Rows 2-4 kept empty - for takeoff/landing balance we were told or is it a fuel saving device?
This sector is always full but why not now?
Late departure due to delayed arrival of incoming but time caught up and landed in Girona only 10 mins late.Luggage on belt within 15 mins.

Return check in at Girona was horrendous.
Don't PAX read luggage rules - people with 21k bags dumping contents at checkin to save the 15 per k surcharge and others repacking at counter so we had to step over open suitcases to check in.
Return flight would have been on time but delayed 20 mins due to delay in boarding 2 wheelchair passengers
Again rows 2-4 kept empty although PAX moved forward to fill them and sit together after takeoff.

All food and most drinks finished by row 16 (even at 5 a throw) although plenty scratch cards left!
One of the FA's had serious BO problem made worse by his habit of walking down the cabin with his arms raised and touching the sides of the locker doors!

PAX in rows 2-4 refused to return to their seats for landing and co-pilot threatened to divert to Stanstead for safety reasons "as aircraft balance was unsafe for landing at EM and the unruly PAX would be handed over to police at Stanstead".
Much grumbling but they moved back but then distress from elderly passengers who had miss heard and thought they were being diverted.

Landed (smoothly )on time although luggage took 40 mins to arrive.

Overall not a nice experience but whether it is RA fault or the type of PAX it attracts on its holiday destination flights I am not sure.

But if you follow their rules ,check in on time with the correct luggage and priority boarding it generally gets you there in one piece and on time -certainly on the 16 sectors I have flown with them to date.
If there was only another airline I could use to get me from my local airports to the destinations of my choice"

Nuf said!!
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kenford Posted - 22/06/2008 : 19:15:14
Very interested to hear about rows 2 - 4 being kept empty. This happened on our Ryanair Edinburgh to Dublin return flights (two return flights at 1 penny each NO taxes or other charges)although I was curious I never thought to ask stewards.

Ryanair is an option for next year flying Prestwick to Girona but Prestwick is considerably further than Edinburgh flying Globespan to Barcelona with the consequence of a longer journey on arrival.

Looking forward to Sep for this years Tossa visit, back to staying at Costa Brava for first time in 5 years.


Ken Ford
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